Increase the availability of your vehicles without additional effort - intelligently networked, automated and monitored in real time. Mercedes-Benz Trucks Uptime bundles all the functions you need for plannable, reliable and fail-safe fleet operation in everyday life.
Mercedes-Benz Trucks Uptime continuously monitors the technical condition of your vehicles and evaluates all relevant systems in real time. Safety-critical components, sensors and assistance functions are continuously analysed so that deviations, error messages or upcoming maintenance requirements are visible at an early stage.
The automatic background analysis provides you with a clear, transparent basis for identifying technical risks in good time, keeping vehicle technology stable and ensuring the operational readiness of your fleet in the long term. Continuous monitoring thereby forms the basis for maximum transparency and optimal service processes.
If the vehicle sensors report a situation that could develop into a breakdown, the Daimler Truck Customer Centre is activated immediately. The team contacts the contact person defined by the customer directly, assesses the urgency and, if necessary, arranges a timely workshop appointment with a suitable Mercedes-Benz Trucks service partner along the current route.
Required spare parts and resources are coordinated in advance so that the repair can be carried out efficiently. In this way, potential breakdowns can be mitigated before they occur and unplanned downtimes can be reliably prevented.
Numerous pieces of information are available for eTrucks, which give you a comprehensive overview of the technical status of your eTrucks. Charge level, remaining range, battery status, charging cycles and other eTruck-relevant parameters are continuously monitored and analysed. This permanent data transparency helps you to operate your electric fleet efficiently, reliably and proactively and prepare it optimally for upcoming operations.
Mercedes-Benz Trucks Uptime provides you with concrete recommendations for action in real time for repair work that you can carry out yourself - without having to visit the workshop. The customer portal gives you clear instructions for simple activities such as regenerating the diesel particulate filter, refilling operating fluids such as AdBlue® or checking the tyre pressure. This reduces repair costs, avoids additional downtimes and keeps your vehicles operational for longer.
As soon as maintenance or repair requirements are detected, Mercedes-Benz Trucks Uptime automatically transmits all relevant information to your selected Mercedes-Benz Trucks service partner. All work is bundled together and planned in such a way that it can be carried out efficiently in a single workshop visit. Appointments are flexibly adapted to your business processes, required parts are ordered in good time and workshop capacities are optimally planned. The result is a smooth, fast and plannable workshop process.
Mercedes-Benz Trucks Uptime can be flexibly adapted to the requirements of your fleet. The digital service can be used independently or seamlessly combined with an existing service contract. This results in end-to-end service management that offers maximum transparency, high operational reliability and optimally coordinated support from a single source.
Uptime at the touch of a button - book digitally now!
In addition to the service contract, Mercedes-Benz Trucks Uptime is now also available as an individual product quickly and easily via My TruckPoint.
From now on for new customers, from autumn 2026 also for existing Fleetboard customers for flexible expansion.
Part of the Digital Service World - more for your truck
Mercedes-Benz Trucks Uptime is an integral part of the Digital Service World - the intelligently networked ecosystem of digital services for your truck.
