Information for hardware replacement
On this page you will find important information on how to successfully replace the hardware of your current telematics control units (3rd-5th generation telematics platform and Truck Data Centre 6 and 7 - 1st generation) due to the 2G and 3G network shutdown and also Life Cycle Management.
Order hardware and make an appointment in the workshop
Parts for Mercedes-Benz vehicles: Please check the standard catalogue (Xentry Parts Information) or ADANA.
The vehicle is converted in the workshop
Instructions for Mercedes-Benz vehicles: Please check in the Xentry WIS Portal.
Upgrade: Instructions for third-party vehicles to latest hardware generation
Retrofit: Instructions for third-party vehicles (first installation)
Test after replacement
You can find the phone number using the phone number generator, please enter the ICCID number in the link provided below.
Have the vehicle activated with new hardware
Arrange activation after successful conversion via the online form below. The vehicle can leave the workshop and the activation will be carried out automatically.
Upgrade: Please use this link for reactivation (only for previously active vehicles)
Retrofit: Please use this link for first activation (for vehicles that have never been activated)