FleetBoard Experts in Your Vicinity

To ensure the professional support for you after the commissioning of FleetBoard, an extensive dealer network with more than 150 certified FleetBoard Premium Partners is available to you across Europe. And one of them can be found in your vicinity, to be sure. In this way, we ensure that a profound expert know-how on the telematics sector is at your disposal, which exceeds the basic knowledge in the Mercedes-Benz workshops by far. In the case of repair, FleetBoard spare parts can be provided in short time intervals. The fast and uncomplicated ordering process and the replacement or installation of the hardware considerably shorten the time you spend in the workshop and bring your Mercedes-Benz truck or Sprinter, your Mercedes-Benz or Setra bus, or your third-party dealer vehicle quickly onto the road again.

  • Technical FleetBoard know-how
  • Up-to-date information on FleetBoard and product innovations
  • Uncomplicated and fast retrofitting of FleetBoard in Mercedes-Benz vehicles, Setra vehicles, as well as vehicles of third-party brands, including parameterisation
  • Fast availability of the FleetBoard spare parts in the case of repairs
  • Fast support for the exchange and repair of FleetBoard hardware
  • Creation of the maintenance prognosis prior to visiting the workshop and intelligent bundling of maintenance jobs (truck maintenance management)
  • Analysis and interpretation of all faults occurred in the truck via remote transfer (telediagnostics)

For more after sales issues we will be happy to help

Tatjana Basanowa

Head of FleetBoard After Sales and Service Net

Tel: +49 711 17 96374
E-Mail: tatjana.basanowa@daimler.com

Albert Wegner

Market Manager Germany, Austria, Switzerland

Tel: +49 711 17 7 03 69
E-Mail: albert.wegner(at)daimler.com

Alexander Ring

Market Manager Northern and Eastern Europe

Tel: +49 711 17 7 03 85
E-Mail: alexander.a.ring(at)daimler.com

Matthias Durst

Market Manager Southern and Western Europe

Tel: +49 711 17 7 52 37
E-Mail: matthias.durst(at)daimler.com

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